Since I work at a gas station, I figured it would be helpful to offer some tips for people to make their time getting gas a little smoother and kinder.
1. Make sure to have your credit card ready when you pull up, or your cash ready once the pump stops. Nothing irritates an attendant more then having to wait in the freezing cold (with his/her nose and hands starting to loose feeling) while a customer digs around for something they should have already had out and waiting.
2. Be patient and don't get out of your car unless you have a very good reason otherwise. The attendants have multiple cars to deal with, and all the gear that they have to wear just to stay warm makes their movement even slower. Don't forget that THEY are the ones outside in the bitter cold, not you in a gas guzzling SUV or Hummer with the heat turned on full blast.
3. Don't hold the door of the station open - you'll let out all of the heat that costs a bundle. Walk in, close the door behind you - and vice versa.
4. A tip can make a difference - even $0.50 or $1.00 tip to the attendant for being polite and responsive can go a long way. Be creative - I've had customers bring me cups of coffee or hot chocolate as a tip (which I find to be a great thing on a really cold day).
Sunday, January 15. 2006
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